Change management helps your big investments stick. We offer advisory and hands-on partnership to help people accept and learn new technology, processes, and ways-of-working. We make sure your employees and customers understand the reasons for change, support you as you shift underlying structures and processes, and measure your progress.
Trying to set your path? To prioritize? To understand what’s NOT working? The keys to decision-making and high performance are a clear vision, real-time metrics, and accountability. Totem blends industry best practices and custom solutions to help your organization clearly define its strategy and goals, mature its operations, and track your resulting progress.
Strong culture impacts more than just hiring, retention, and engagement. It also drives customer service and resulting business performance. Totem grounds our approach in listening to your people and customers — with true curiosity and empathy. We design thoughtful, user-centric solutions and use powerful storytelling to align people around your vision.
As human capital experts, we know that people are the final key to any business. We go beyond understanding your operations to also explore workforce behaviors and motivations. We build strategies to align people to new initiatives, giving them the opportunities, incentives, and clarity to help reach your goals.
