Accelerating Change

Change management decreases negative impacts when you face shifts in your organization. We offer a suite of solutions to help encourage workforce adoption of new technologies, processes, and ways-of-working. We help people understand the reasons for change, enable your organization to shift its underlying systems, and measure change to make sure it sticks.

SOLUTIONS:

  • ORGANIZATIONAL CHANGE MANAGEMENT
  • STRATEGIC COMMUNICATIONS
  • TRAINING DEVELOPMENT & DELIVERY
  • CUSTOMER & USER ANALYSIS
  • TECHNOLOGY ADOPTION

Optimizing Performance

The keys to drive decision-making and maximize organizational performance are real-time metrics and accountability. Totem infuses industry best practices with tailored solutions, customized just for you, to help your organization clearly define its goals, mature its operations, and track your resulting progress.

SOLUTIONS:

  • ORGANIZATIONAL ASSESSMENTS
  • PROJECT MANAGEMENT
  • PROCESS IMPROVEMENT
  • STRATEGIC PLANNING
  • GOVERNANCE & REPORTING

Sparking Experiences

Strong culture impacts more than just hiring, retention, and engagement. It also drives customer service and resulting business performance. Totem grounds our approach in listening to your people and customers — with true curiosity and empathy. We design thoughtful, user-centric solutions and use powerful storytelling to align people around your vision.

SOLUTIONS:

  • EMPLOYEE ENGAGEMENT & CULTURE
  • LEADERSHIP ALIGNMENT
  • CUSTOMER EXPERIENCE DESIGN
  • STRATEGIC COMMUNICATIONS
  • EVENT MANAGEMENT & FACILITATION

Connecting People and Growth

As human capital experts, we know that people are the final key to any business. We go beyond understanding your operations to also explore workforce behaviors and motivations. We build strategies to align people to new initiatives, giving them the opportunities, incentives, and clarity to help reach your goals.

SOLUTIONS:

  • WORKFORCE PLANNING
  • ORGANIZATIONAL DESIGN
  • PERFORMANCE MANAGEMENT
  • LEADERSHIP DEVELOPMENT
  • WORKSHOPS & TRAININGS